Concerns have emerged among ICICI Bank customers regarding a glitch in the iMobile app, prompting worries about the security of their personal information. On social media platform X (formerly known as Twitter), numerous users have reported instances where they could access details of other customers, including sensitive information such as credit card details.
The reported glitch raises significant security concerns as it potentially exposes customers to risks of fraudulent activities. With unauthorized access to credit card details, there is a heightened risk of misuse, particularly for overseas transactions. This poses a serious threat to the financial well-being and privacy of affected individuals.
ICICI Bank customers who discover unauthorized access or suspect fraudulent activity are advised to take immediate action. They can report such incidents to the National Cyber Crime authorities through cybercrime.gov.in or by calling the helpline at 1930. Additionally, ICICI Bank has provided a dedicated helpline (18002662) for customers to report any instances of fraud or unauthorized transactions.
Ensuring the security and confidentiality of customer data is paramount for financial institutions like ICICI Bank. Therefore, it is imperative that the bank addresses this glitch promptly and implements robust measures to safeguard customer information. Transparency in communication and swift resolution of such issues is crucial to maintaining trust and confidence among customers.
